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From my research with government technical staff, I discovered that strictly speaking, there are not many issues that are truly “unknown.” Usually, the case is that the issue has at least has been experienced by government staff, but no best practice has clearly emerged. And then, sometimes it is not the issue that is unknown, [...]
New York City Bus Tracking: Procuring for an Open Architecture
Posted on December 7, 2011 by Karl Fogel in Commentary, Sharing Software
Real-time bus tracking is one of civic technology’s easier calls. No one likes guessing when next bus will come: “Do I need to run for it?”, “Do I have time to duck into that corner store and get a newspaper?”, etc. So people immediately grasp the benefit of being able to ask their smartphone where [...]