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The new 311 Mobile App allows citizens to have real-time collaboration with their government. – Mayor Rawlings-Blake The City of Baltimore has a long history of leading the way with 311. In 1996, they were the first city to deploy the 311 short code and unified call center, and in 1999, the city launched CitiStat, [...]
Developing a Lean, Agile Procurement Guide
Posted on September 2, 2011 by Michelle Koeth in Commentary, News
At Code for America, we’re encouraged to release work product often – what the techy entrepreneur crowd terms an iterative, lean, agile development process. The net result forces you to embrace mistakes, rather than be in denial about them. In this way, work product is available, even if it is in an imperfect state, to [...]